In most cases the manufacturer will determine the next course of action.
Since Linen Plusis a distributor of products, we will need to notify the manufacturer with all information. Quarantine all products at your site until Linen Plusinstructs next steps. Linen Pluswill forward Complaint Handling Form to ensure all information is captured for next steps. Contact Linen Plus with information including device identifier, date purchased, lot/serial number. Products not in resalable condition or not in original packaging. Partial units of sale or unsalable merchandise. Any product for which special storage is required (i.e. Expired or short dated products (less than six (6) months dating). Any item purchased on a “special order basis” (unless vendor will accept the item). Returns are NOT authorized for the following:. Goods returned in error by customer are subject to restocking charges or shipping charges to be determined at time of authorization. Goods shipped in error by Linen Plus are to be returned collect – NO restocking charge will be applied. The RGA form must be completed by a Linen Plus customer service representative, who will advise method of transportation and shipping instructions. Each request must include a Returned Goods Authorization (RGA) form to be included in return shipment. All returns must be authorized by a Linen Plus designated employee. Durable, extra-strong wipes means each wipe covers a large surface area, minimizing consumption leave no lint residueĪctive ingredients: Ethyl Alcohol 72.5% and Didecyl Dimethyl Ammonium Chloride 0.33 Fragrance-free formula increases compliance without disrupting office operations Low toxicity profile will not damage non-porous instruments or surfaces no special handling/protective eyewear required Available in wipes and spray, convenient wipes are ideal for cleaning between patients spray is ideal for more thorough end-of-day cleaning Broad spectrum bactericidal activity eliminates 48 pathogens, including bacteria, viruses and fungi 1-step cleaning and disinfection reduces the risk of cross-contamination for safer dental visits 1-minute surface contact time accelerates workflow and reduces patient transition time 
*Treated surface must remain visibly wet for one minute Available in two convenient formats: wipes for cleaning between patients and spray for a more thorough end-of-day cleaning. Medicom Pro-Surface disinfectants, with proprietary TotalClean technology, provide powerful one-step cleaning and disinfection in a best-in-class contact time of justone minute.* Pro-Surface eliminates 48 pathogens, including bacteria, viruses and fungi, without damaging surfaces.
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